1 General Terms & Conditions and Definitions
These Terms and Conditions ("Terms and Conditions") These terms apply to all users ("Members" or "Users") of the GQ999 platform (gq999.onl) and any of its mobile applications. By registering on GQ999 or using the platform in any capacity, you are deemed to have read, understood, and agreed to these Terms and Conditions in full.
These Terms and Conditions use certain key definitions that are important to understand:
- "Platform" refers to the gq999.onl website and all associated mobile apps.
- "Member" refers to any person registered on gq999.
- "Account Balance" refers to the total amount held in your account.
- "Bonus Balance" refers to promotional credits that cannot be withdrawn directly.
- "Wagering Requirement" refers to the required wagering amount that must be met before a bonus can be withdrawn.
- "KYC" refers to the Know Your Customer verification process.
These Terms and Conditions are governed by applicable law and represent the final agreement between the parties. No verbal promises or informal discussions can override what is set out in writing here.
2 Account Registration & Eligibility
At GQ999 Terms and Conditions to register, you must meet certain basic eligibility criteria. These requirements apply to both new and existing members.
- You must be of legal age at the time of registration 18 Years or Older must be.
- Each person is allowed only One account per account. Creating multiple accounts is strictly prohibited.
- All information provided during registration — including your name, date of birth, and mobile number — must be True & Accurate must be.
- Your account must be opened in your own name and for your own use. Managing an account on behalf of someone else is strictly prohibited.
- Your login credentials (username and password) must be kept confidential. You are solely responsible for any loss arising from sharing them with a third party.
- KYC verification is mandatory before processing any withdrawal. A copy of your national ID or passport must be submitted.
Registering with false information may result in immediate account closure and possible forfeiture of your balance. gq999 reserves the right to request KYC verification at any time.
3 Deposit & Withdrawal Rules
Payment-related information at GQ999 Terms and Conditions is important to understand clearly. The table below outlines the key payment details:
| Subject |
Deposit |
Withdrawal |
| Minimum Amount |
BDT 100 |
BDT 500 |
| Maximum Amount |
BDT 500,000 per day |
BDT 100,000 per day |
| Processing Time |
Instant |
5–15 Minutes |
| Payment Methods |
BKash, Nagad, Rocket |
BKash, Nagad, Rocket |
| Charges |
Free |
Free |
Additional important terms regarding deposits and withdrawals:
- Deposits must be made from a mobile banking account registered in your own name only.
- Withdrawals can only be made to the same account from which the deposit was made.
- Withdrawing while an active bonus is in progress will result in the bonus being cancelled.
- GQ999 may temporarily place a hold on withdrawals in the event of any suspicious transactions.
- Every withdrawal request undergoes a security verification before it is processed.
GQ999 never processes withdrawals to third-party bank accounts. If anyone requests this, it may be a fraud attempt — report it to support immediately.
4 Bonus & Promotion Terms
GQ999's bonus and promotion terms Terms and Conditions Transparency is our priority. Every bonus offer is subject to specific terms and conditions:
- Welcome Bonus: For new members only. Applies to the first deposit. Can be claimed once.
- Wagering Requirement: Wagering requirements typically range from 15x to 30x the bonus amount. The exact figure is stated on each bonus offer page.
- Validity Period: Most bonuses must be used within 7 to 30 days of being issued and will be automatically cancelled upon expiry.
- Game Restrictions: Some bonuses are only valid for specific games. Using a bonus on games outside those listed in the offer details will result in cancellation.
- Multiple Bonuses: Multiple bonuses cannot be active at the same time. You must complete the conditions of your current bonus before claiming a new one.
- Bonus Abuse: Unusual betting patterns detected for the purpose of meeting bonus requirements — such as repeatedly placing opposing bets on the same game — will result in the bonus being voided.
Warning: Attempting to withdraw without meeting the bonus wagering requirements will result in the bonus balance being forfeited in full. The deposit balance will remain unaffected.
5 Gaming Rules & Fair Play
GQ999 is committed to ensuring fair gameplay at all times. All games on the platform operate using third-party audited RNG (Random Number Generator) technology, guaranteeing that every outcome is completely random and not predetermined.
- Each game has its own rules, which can be found in the "Help" or "Rules" section within the game.
- If your internet connection is lost during a game, the system will automatically determine the outcome. In such cases, GQ999's decision is final.
- If a technical error renders a game result inconclusive, the wagered amount will be refunded.
- In the event of any dispute over game results, gq999's server logs will serve as the final and definitive evidence.
6 Prohibited Activities
GQ999's Terms and Conditions the following activities are strictly prohibited. Violations may result in permanent account closure and forfeiture of all balances:
- Playing using bots, automated scripts, or any third-party software.
- Creating multiple accounts to claim bonus benefits (bonus abuse).
- Using the platform for money laundering or processing illegal funds.
- Exploiting game vulnerabilities to gain an unfair advantage.
- Attempting to gain unauthorized access to another member's account.
- Impersonating GQ999 staff or making threats against them.
- Attempting to manipulate game outcomes by colluding with other members.
If suspicious activity is detected, gq999 may temporarily lock the account for investigation without prior notice. If found guilty, legal action may be taken.
7 Privacy & Data Protection
GQ999 takes the protection of your personal information seriously. Any data we collect is used solely for platform operations, security verification, and compliance with legal obligations.
- Your personal information is never sold or shared with third parties.
- All data is secured with 256-bit SSL encryption.
- Our full Privacy Policy Read Here।
- You have the right to request deletion of your data; however, certain information may need to be retained for a specified period due to legal obligations.
8 Account Closure & Suspension
Gq999 may temporarily or permanently suspend an account under the following circumstances:
- At Member's Request: You can request account closure at any time by contacting support.
- Due to inactivity: Accounts with no transactions for 12 months will be marked as inactive.
- On Breach of Terms: Violations of these Terms and Conditions may result in account closure without prior notice.
- For legal reasons: Accounts may be suspended under instruction from a government or regulatory authority.
- Suspected fraud: The account will be temporarily locked while the investigation is ongoing.
If your account holds a valid balance at the time of closure and no terms have been violated, you may be eligible to recover that balance. Please contact the support team to proceed.
9 Responsible Gaming
GQ999 believes gaming should be a fun form of entertainment, and we actively work to ensure it stays that way. Our Terms and ConditionsResponsible gaming is a core value at GQ999.
- Daily Deposit Limit: You can set your own maximum daily deposit limit.
- Session Time Reminder: After a set period of play, the system will prompt you to take a break.
- Self-Exclusion: You can self-exclude from the platform for a period ranging from 30 days to 1 year.
- Cooling-Off Period: You can take a gaming break ranging from 24 hours up to 7 days.
- Reality Check: A summary of how long you have been playing and your total winnings or losses.
If you think you have a gaming problem, visit our Responsible Gaming Page Visit and seek help. Gaming addiction is a recognized condition, and professional support is available to help you address it.
Remember — gaming is for entertainment only. Never play with borrowed money or by dipping into your savings. Avoid spending beyond your budget.
10 Dispute Resolution
For any disputes or complaints, please contact our customer support team first. Most issues are resolved within 24 to 48 hours.
- Once a complaint is submitted, you will receive a reference number that you can use to track its progress.
- In any dispute over game results, server logs will be treated as the final evidence.
- Payment disputes will be resolved within a maximum of 7 business days.
- If you are not satisfied with the support team's resolution, you may request third-party mediation.
11 Right to Amend Terms
GQ999 reserves the right to modify these Terms and Conditions to make partial or full amendments at any time. Members will be notified in advance of significant changes via email or an in-platform notification.
- Continued use of the platform after any changes will be considered acceptance of the updated terms.
- If you do not agree to the updated terms, you will have the option to close your account.
- The date of the latest update will always be shown at the top of this page.
12 Contact & Support
If you have any questions or concerns about these Terms and Conditions, please reach out to our 24/7 customer support team. Our support team is always ready to assist you.
- Live Chat: Chat with us directly from within the platform for the fastest resolution.
- Email: [email protected] — typically responded to within 24 hours.
- FAQ: For answers to common questions FAQ Page View.
When contacting support, please have your account username and registered mobile number ready — this helps us resolve your issue faster.